Support is part of the product's DNA
Not just an add-on. With all the flexibility Kilkaya offers, our support is an essential part of your journey — from setup to optimization.
Our team — always here to help
We're not just providing a product — we're here to share our expertise and help you tailor it to meet your unique business goals.
From setup to optimization, our team is ready to ensure you make the most of Kilkaya, so you can achieve success specific to your needs.
Uptime
We use Pingdom to monitor our uptime, and you can check our historical performance as well.
Please note that Pingdom only measures the availability of the application itself. If you can access Kilkaya but aren't seeing any data, we might not be receiving the data, or there could be issues on our end.
Check uptime statusDocumentation
All the documentation you need can be easily accessed through the support page within the app. Feel free to browse the resources there for any guidance or troubleshooting.
Get in touch
You can reach our support team via email. We strive to respond as quickly as possible — and always in person.
support@kilkaya.comHow can we help?
Technical Assistance
Having trouble with installation or encountering a technical issue? Our team is available to help troubleshoot and guide you through the process.
Dashboard Customization
Need help setting up your analytics dashboards or fine-tuning KPIs to better align with your goals? Contact us for personalized support on optimizing your setup.
A/B Testing and Optimization
Unsure how to run A/B tests or optimize your content for better engagement? Our experts can walk you through best practices and strategies.